G2 Vendor Directory

Retention Science vs. SAP Customer Data Platform

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

SAP Customer Data Platform

by SAP

Overall rating4.54.4
Review count3456
Ease of use9.09.0
Ease of setup8.47.7
Quality of support9.08.8
Meets requirements9.09.3
NPS58.82352970
Small Business46.9%16.1%
Mid-Market40.6%37.5%
Enterprise12.5%46.4%
Total page views114125
Total LLM citations106255

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

SAP Customer Data Platform

SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Simple
  • Collaboration