G2 Vendor Directory

Retention Science vs. Data 360 (formerly Salesforce Data Cloud)

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

Data 360 (formerly Salesforce Data Cloud)

by Salesforce

Overall rating4.54.2
Review count34769
Ease of use9.07.9
Ease of setup8.47.6
Quality of support9.08.7
Meets requirements9.09.0
NPS58.82352942.090395
Small Business46.9%25.0%
Mid-Market40.6%40.1%
Enterprise12.5%34.9%
Total page views1143,234
Total LLM citations106724

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

Data 360 (formerly Salesforce Data Cloud)

Data 360 is the system of context for the Agentic Enterprise. Natively built on the Salesforce platform, it connects every source of data you have—from data lakes to warehouses—creating a unified view of your business that your teams and AI agents can act on. And with Zero Copy capabilities, you get all of this without the cost or complexity of moving a single byte of data. Instead of relying on outdated information, your employees and AI agents operate from a complete, real-time understanding of your business exactly when it’s needed.

Pros

  • Platform Integration
  • Ease of Use
  • Easy Integration
  • Data Discovery
  • Integrations
  • Data Integration