G2 Vendor Directory

RESUL vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricRESUL

by Resulticks

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.54.2
Review count33666
Ease of use9.18.4
Ease of setup9.07.6
Quality of support8.78.6
Meets requirements9.08.5
NPS72.72727345.9375
Small Business40.7%24.1%
Mid-Market25.9%53.1%
Enterprise33.3%22.8%
Total page views9301,440
Total LLM citations6915,039

RESUL

RESUL is a fully integrated, real-time audience engagement solution for diverse sectors and business types. RESUL combines a powerful CDP, a built-in agentive AI engine, omnichannel orchestration, comprehensive analytics, cookie-independent ROI attribution, AI-driven next-best experience management, and other features essential to the delivery, measurement, and optimization of segment-of-one audience engagement.

Pros

  • Ease of Use
  • Time-Saving
  • Intuitive
  • Simple
  • Integrations
  • Helpful

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive