G2 Vendor Directory

Resonate CX vs. TheySaid

A side-by-side comparison based on G2 review data.

MetricResonate CX

by Resonate Solutions

TheySaid

by Theysaid inc.

Overall rating4.64.8
Review count59492
Ease of use9.39.5
Ease of setup9.49.7
Quality of support9.59.6
Meets requirements9.39.4
NPS77.0723189.130435
Small Business40.8%55.4%
Mid-Market26.4%33.7%
Enterprise32.8%10.9%
Total page views2,280669
Total LLM citations3,269808

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency