G2 Vendor Directory

Resonate CX vs. Survicate

A side-by-side comparison based on G2 review data.

MetricResonate CX

by Resonate Solutions

Survicate

by Survicate

Overall rating4.64.6
Review count594215
Ease of use9.39.4
Ease of setup9.49.2
Quality of support9.59.5
Meets requirements9.39.1
NPS77.0723179.802956
Small Business40.8%45.5%
Mid-Market26.4%40.8%
Enterprise32.8%13.7%
Total page views2,280759
Total LLM citations3,2695,852

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility

Survicate

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.

Pros

  • Ease of Use
  • Survey Management
  • Customer Support
  • Easy Integrations
  • Integrations
  • Customer Feedback