G2 Vendor Directory

Resonate CX vs. ClearlyRated

A side-by-side comparison based on G2 review data.

MetricResonate CX

by Resonate Solutions

ClearlyRated

by ClearlyRated

Overall rating4.64.8
Review count594130
Ease of use9.39.4
Ease of setup9.49.3
Quality of support9.59.8
Meets requirements9.39.5
NPS77.0723186.046512
Small Business40.8%25.0%
Mid-Market26.4%62.9%
Enterprise32.8%12.1%
Total page views2,280456
Total LLM citations3,2691,609

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility

ClearlyRated

Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services.

Pros

  • Helpful
  • Ease of Use
  • Customer Support
  • Feedback Management
  • Customer Feedback
  • Client Interaction