G2 Vendor Directory

Resolve vs. Tidal Automation

A side-by-side comparison based on G2 review data.

MetricResolve

by Resolve

Tidal Automation

by Redwood Software

Overall rating4.64.6
Review count4773
Ease of use9.29.4
Ease of setup8.88.2
Quality of support9.49.5
Meets requirements9.29.5
NPS74.46808576.470588
Small Business10.6%6.2%
Mid-Market34.0%29.2%
Enterprise55.3%64.6%
Total page views329546
Total LLM citations1,3521,384

Resolve

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io.

Pros

  • Productivity Improvement
  • Customer Support
  • Efficiency
  • Customer Engagement
  • Issue Resolution
  • Low Code

Tidal Automation

Tidal Software, part of Redwood Software, provides enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. Redwood Software, a 2025 Gartner® Magic Quadrant™ for SOAP Leader, is the leading orchestration platform for the autonomous enterprise. We empower customers to drive business transformation at the lowest TCO, intelligently automating critical business and IT processes across complex ERP, hybrid cloud, data management and agentic AI systems.

Pros

  • User Interface
  • Ease of Use
  • Automation
  • Job Scheduling
  • Workload Automation
  • Scheduling