G2 Vendor Directory

Resolve vs. PagerDuty

A side-by-side comparison based on G2 review data.

MetricResolve

by Resolve

PagerDuty

by PagerDuty

Overall rating4.64.5
Review count47978
Ease of use9.28.8
Ease of setup8.88.5
Quality of support9.49.0
Meets requirements9.29.2
NPS74.46808567.573222
Small Business10.6%19.2%
Mid-Market34.0%43.1%
Enterprise55.3%37.7%
Total page views3292,896
Total LLM citations1,35220,596

Resolve

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io.

Pros

  • Productivity Improvement
  • Customer Support
  • Efficiency
  • Customer Engagement
  • Issue Resolution
  • Low Code

PagerDuty

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights.

Pros

  • Alert Notifications
  • Alerting System
  • Alert Management
  • Ease of Use
  • Easy Integrations
  • Integrations