Resolve AI vs. SolarWinds IT Incident Response (Squadcast)
A side-by-side comparison based on G2 review data.
| Metric | Resolve AI | SolarWinds IT Incident Response (Squadcast) |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 67 | 310 |
| Ease of use | 8.7 | 8.8 |
| Ease of setup | 8.8 | 9.0 |
| Quality of support | 8.9 | 9.0 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 53.125 | 60.912052 |
| Small Business | 68.7% | 41.0% |
| Mid-Market | 29.9% | 49.7% |
| Enterprise | 1.5% | 9.4% |
| Total page views | 233 | 280 |
| Total LLM citations | 544 | 1,450 |
Resolve AI
Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.
SolarWinds IT Incident Response (Squadcast)
SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.
- Ease of Use
- Alert Management
- Incident Management
- Integrations
- Features
- On-Call Services