G2 Vendor Directory

Repair-CRM vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricRepair-CRM

by E-Software

ServiceMax

by PTC

Overall rating5.04.2
Review count10143
Ease of use10.08.6
Ease of setup10.08.4
Quality of support10.08.3
Meets requirements10.08.7
NPS10045.714286
Small Business90.0%25.4%
Mid-Market10.0%39.9%
Enterprise0.0%34.8%
Total page views35477
Total LLM citations564,106

Repair-CRM

Our mission is to help small field service companies grow with a Modern Field Service Solution! Schedule & Dispatch technicians and track their progress with GPS. Affordable ($39 / month for 5 users), making it ideal for companies with 3-15 technicians. Cloud-based admin + Mobile Apps. Asset tracking, photos & signature capturing. Start your free trial (no credit card required)

Pros

    ServiceMax

    ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

    Pros

    • Easy Communication
    • Ease of Use
    • Communication
    • Scheduling Management
    • Security
    • Easy Access