G2 Vendor Directory

RemotePC vs. Zoho Assist

A side-by-side comparison based on G2 review data.

MetricRemotePC

by IDrive

Zoho Assist

by Zoho

Overall rating4.74.7
Review count706754
Ease of use9.69.4
Ease of setup9.59.4
Quality of support9.39.1
Meets requirements9.59.4
NPS83.61823479.343365
Small Business90.7%71.4%
Mid-Market7.3%23.2%
Enterprise2.0%5.4%
Total page views2,0323,087
Total LLM citations9,70719,400

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Affordable
  • Remote Access
  • Mobile Compatibility

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access