G2 Vendor Directory

RemotePC vs. Microsoft Quick Assist

A side-by-side comparison based on G2 review data.

MetricRemotePC

by IDrive

Microsoft Quick Assist

by Microsoft

Overall rating4.74.4
Review count70634
Ease of use9.69.7
Ease of setup9.59.7
Quality of support9.39.2
Meets requirements9.59.1
NPS83.61823459.375
Small Business90.7%41.2%
Mid-Market7.3%26.5%
Enterprise2.0%32.4%
Total page views2,032204
Total LLM citations9,7071,267

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Affordable
  • Remote Access
  • Mobile Compatibility

Microsoft Quick Assist

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Pros

  • Easy Setup
  • Ease of Use
  • Remote Support