G2 Vendor Directory

RemotePC vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricRemotePC

by IDrive

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.74.7
Review count706396
Ease of use9.69.4
Ease of setup9.58.9
Quality of support9.39.3
Meets requirements9.59.5
NPS83.61823479.949239
Small Business90.7%15.0%
Mid-Market7.3%36.5%
Enterprise2.0%48.6%
Total page views2,032899
Total LLM citations9,7076,953

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Affordable
  • Remote Access
  • Mobile Compatibility

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus