G2 Vendor Directory

Remote Monitoring and Management vs. Zabbix

A side-by-side comparison based on G2 review data.

MetricRemote Monitoring and Management

by Atera

Zabbix

by Zabbix

Overall rating4.64.4
Review count1,284210
Ease of use9.37.7
Ease of setup9.37.9
Quality of support9.18.2
Meets requirements8.98.9
NPS77.11128755.555556
Small Business55.7%21.1%
Mid-Market30.8%52.2%
Enterprise13.5%26.8%
Total page views8,8171,645
Total LLM citations81113,121

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring

Zabbix

Zabbix is an all-in-one, open source monitoring and observability solution that makes any hardware, software, service, or web application more efficient and reliable. Available on-premise and in the cloud, Zabbix can deploy anywhere and monitor any device, system, or app in any environment – while providing comprehensive data protection, easy integration, and limitless data visualization options.

Pros

  • Monitoring
  • Ease of Use
  • Monitoring Capabilities
  • Real-time Monitoring
  • Monitoring Ease
  • Customization