G2 Vendor Directory

Remote Monitoring and Management vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricRemote Monitoring and Management

by Atera

Pulseway

by MMSoft Design

Overall rating4.64.5
Review count1,284125
Ease of use9.39.2
Ease of setup9.39.1
Quality of support9.19.1
Meets requirements8.99.2
NPS77.11128768.852459
Small Business55.7%52.4%
Mid-Market30.8%42.7%
Enterprise13.5%4.8%
Total page views8,817537
Total LLM citations8113,310

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive