G2 Vendor Directory

Remote Monitoring and Management vs. ManageEngine Applications Manager

A side-by-side comparison based on G2 review data.

MetricRemote Monitoring and Management

by Atera

ManageEngine Applications Manager

by Zoho

Overall rating4.64.7
Review count1,284119
Ease of use9.39.4
Ease of setup9.39.3
Quality of support9.19.2
Meets requirements8.99.3
NPS77.11128781.25
Small Business55.7%11.9%
Mid-Market30.8%46.6%
Enterprise13.5%41.5%
Total page views8,817576
Total LLM citations8113,313

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring

ManageEngine Applications Manager

ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and end users are unaffected by substandard performance and downtime. By leveraging deep application performance monitoring with byte-code instrumentation, infrastructure monitoring, hybrid cloud monitoring, and digital experience monitoring from a single console, IT and DevOps teams will be able to gain code-level insights, automate their processes, pinpoint & resolve performance issues, and deliver

Pros

  • Monitoring
  • Monitoring Capabilities
  • Real-time Monitoring
  • Monitoring Features
  • Visibility
  • Ease of Use