G2 Vendor Directory

Remote Monitoring and Management vs. Last9

A side-by-side comparison based on G2 review data.

MetricRemote Monitoring and Management

by Atera

Last9

by Last9

Overall rating4.64.7
Review count1,28451
Ease of use9.39.0
Ease of setup9.39.3
Quality of support9.19.6
Meets requirements8.99.2
NPS77.11128784.313725
Small Business55.7%31.4%
Mid-Market30.8%66.7%
Enterprise13.5%2.0%
Total page views8,817464
Total LLM citations8111,812

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring

Last9

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Integrations
  • Easy Integrations
  • Log Management