G2 Vendor Directory

Remote Monitoring and Management vs. Datadog

A side-by-side comparison based on G2 review data.

MetricRemote Monitoring and Management

by Atera

Datadog

by Datadog

Overall rating4.64.4
Review count1,284746
Ease of use9.38.5
Ease of setup9.38.6
Quality of support9.18.6
Meets requirements8.99.0
NPS77.11128760.136054
Small Business55.7%21.2%
Mid-Market30.8%45.4%
Enterprise13.5%33.4%
Total page views8,8175,703
Total LLM citations81152,604

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring

Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack.

Pros

  • Ease of Use
  • Monitoring
  • Real-time Monitoring
  • Features
  • Analytics
  • Integrations