G2 Vendor Directory

Remote Desktop Services vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricRemote Desktop Services

by Microsoft

TeamViewer

by TeamViewer

Overall rating4.54.5
Review count1404,213
Ease of use9.39.2
Ease of setup9.09.2
Quality of support8.78.8
Meets requirements9.29.2
NPS66.1870568.368587
Small Business33.6%43.5%
Mid-Market33.6%35.7%
Enterprise32.9%20.7%
Total page views1525,671
Total LLM citations1,02332,549

Remote Desktop Services

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments.

Pros

  • User-Friendly
  • Easy Setup

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support