G2 Vendor Directory

Remote Desktop Services vs. Matrix42 FastViewer

A side-by-side comparison based on G2 review data.

MetricRemote Desktop Services

by Microsoft

Matrix42 FastViewer

by Matrix42

Overall rating4.54.3
Review count14084
Ease of use9.38.9
Ease of setup9.08.4
Quality of support8.79.0
Meets requirements9.29.0
NPS66.1870549.367089
Small Business33.6%50.0%
Mid-Market33.6%41.7%
Enterprise32.9%8.3%
Total page views15284
Total LLM citations1,023258

Remote Desktop Services

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments.

Pros

  • User-Friendly
  • Easy Setup

Matrix42 FastViewer

Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance.

Pros

  • Ease of Use
  • Remote Work
  • Security
  • Video Conferencing
  • Video Quality
  • Reliability