G2 Vendor Directory

Remote Desktop Services vs. Action1

A side-by-side comparison based on G2 review data.

MetricRemote Desktop Services

by Microsoft

Action1

by Action1

Overall rating4.54.9
Review count1401,249
Ease of use9.39.6
Ease of setup9.09.7
Quality of support8.79.4
Meets requirements9.29.4
NPS66.1870594.601128
Small Business33.6%38.8%
Mid-Market33.6%58.2%
Enterprise32.9%3.0%
Total page views1523,559
Total LLM citations1,02315,991

Remote Desktop Services

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments.

Pros

  • User-Friendly
  • Easy Setup

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features