G2 Vendor Directory

Releva vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricReleva

by Releva.ai

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating5.04.2
Review count15666
Ease of use9.78.4
Ease of setup9.87.6
Quality of support10.08.6
Meets requirements9.78.5
NPS10045.9375
Small Business80.0%24.1%
Mid-Market13.3%53.1%
Enterprise6.7%22.8%
Total page views481,440
Total LLM citations705,039

Releva

Command your customer journey from a single center that brings scattered data together and transforms it into perfectly timed, on-brand experiences across all channels. From web pages to messaging apps, personalize every interaction without the complexity. Releva integrates deeply with every e-commerce shop and all digital channels that drive traffic and increase conversions. The platform consistently generates 20%+ revenue increase, combined with a stunning 51x+ ROI.

Pros

    SAP Engagement Cloud (formerly SAP Emarsys)

    SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

    Pros

    • Ease of Use
    • Automation
    • Features
    • Helpful
    • Personalization
    • Intuitive