G2 Vendor Directory

Regal vs. Exceed.ai

A side-by-side comparison based on G2 review data.

MetricRegal

by Regal Voice

Exceed.ai

by Genesys

Overall rating4.74.6
Review count4588
Ease of use9.29.3
Ease of setup8.59.1
Quality of support9.59.6
Meets requirements9.19.2
NPS84.44444476.190476
Small Business20.5%59.3%
Mid-Market77.3%36.0%
Enterprise2.3%4.7%
Total page views717193
Total LLM citations6511,005

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.

Pros

  • Helpful
  • Features
  • Ease of Use
  • Customer Support
  • Efficiency
  • Easy Implementation

Exceed.ai

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email conversations. When a lead is qualified and ready to talk to a human it will go ahead and book a meeting directly on your rep’s calendar.

Pros

  • Helpful
  • Lead Generation
  • Automation
  • Time-saving
  • Features
  • Efficiency