Refiner vs. zenloop
A side-by-side comparison based on G2 review data.
| Metric | Refiner | zenloop |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 26 | 13 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 9.1 | 9.0 |
| NPS | 76.923077 | 90.909091 |
| Small Business | 54.2% | 9.1% |
| Mid-Market | 33.3% | 81.8% |
| Enterprise | 12.5% | 9.1% |
| Total page views | 118 | 68 |
| Total LLM citations | 322 | 85 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
zenloop
zenloop is an AI-powered Customer Experience Management Platform and leading NPS software designed for B2B and digital businesses to optimize every touchpoint across the customer journey. As a comprehensive customer feedback management tool, zenloop enables you to easily launch net promoter surveys, CSAT surveys, and customer satisfaction survey with its software to capture feedback online and offline. The zenloop SaaS solution automatically collects, analyzes, and clusters feedback using advanced AI, delivering actionable insights through intelligent feedback analysis.
- Customer Support
- Intuitive
- Helpful
- Customer Feedback
- Ease of Use
- Automation