G2 Vendor Directory

Refiner vs. TheySaid

A side-by-side comparison based on G2 review data.

MetricRefiner

by Refiner SASU

TheySaid

by Theysaid inc.

Overall rating4.64.8
Review count2692
Ease of use9.39.5
Ease of setup8.99.7
Quality of support9.29.6
Meets requirements9.19.4
NPS76.92307789.130435
Small Business54.2%55.4%
Mid-Market33.3%33.7%
Enterprise12.5%10.9%
Total page views118669
Total LLM citations322808

Refiner

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • Setup Ease
  • Time-saving
  • Integrations

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency