G2 Vendor Directory

Refiner vs. Staffino

A side-by-side comparison based on G2 review data.

MetricRefiner

by Refiner SASU

Staffino

by Staffino

Overall rating4.64.7
Review count2642
Ease of use9.39.2
Ease of setup8.98.7
Quality of support9.29.4
Meets requirements9.19.3
NPS76.92307787.5
Small Business54.2%11.9%
Mid-Market33.3%61.9%
Enterprise12.5%26.2%
Total page views11836
Total LLM citations32235

Refiner

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • Setup Ease
  • Time-saving
  • Integrations

Staffino

Staffino is a leading provider of customer experience (CX) and employee experience (EX) management solutions that enable businesses to deliver an exceptional customer experience, improve employee engagement, and drive business growth. Our advanced yet user-friendly online platform is trusted by over 50 companies across more than 30 countries, helping them understand their customer journey better than ever before.

Pros

  • Response Efficiency