Refiner vs. Sprig
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Sprig |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 26 | 199 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 9.2 | 8.8 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 76.923077 | 52.284264 |
| Small Business | 54.2% | 11.1% |
| Mid-Market | 33.3% | 60.6% |
| Enterprise | 12.5% | 28.3% |
| Total page views | 118 | 805 |
| Total LLM citations | 322 | 5,473 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Sprig
Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies.
- Easy Setup
- Ease of Use
- Customer Support
- Intuitive
- Feedback Management
- Easy Integrations