G2 Vendor Directory

Refiner vs. QuestionPro

A side-by-side comparison based on G2 review data.

MetricRefiner

by Refiner SASU

QuestionPro

by QuestionPro

Overall rating4.64.5
Review count261,161
Ease of use9.38.9
Ease of setup8.99.1
Quality of support9.29.0
Meets requirements9.19.2
NPS76.92307771.826087
Small Business54.2%60.7%
Mid-Market33.3%22.4%
Enterprise12.5%16.9%
Total page views1182,801
Total LLM citations32212,410

Refiner

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • Setup Ease
  • Time-saving
  • Integrations

QuestionPro

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates.

Pros

  • Ease of Use
  • Helpful
  • Intuitive
  • Customer Support
  • Ease of Creation
  • Simple