G2 Vendor Directory

Refiner vs. inQuba Journey Cloud

A side-by-side comparison based on G2 review data.

MetricRefiner

by Refiner SASU

inQuba Journey Cloud

by inQuba

Overall rating4.64.3
Review count2610
Ease of use9.39.5
Ease of setup8.98.2
Quality of support9.210.0
Meets requirements9.18.8
NPS76.92307750
Small Business54.2%10.0%
Mid-Market33.3%30.0%
Enterprise12.5%60.0%
Total page views11814
Total LLM citations3227

Refiner

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • Setup Ease
  • Time-saving
  • Integrations

inQuba Journey Cloud

inQuba Journey Cloud is a next-generation Customer Journey and CX SaaS platform for analyzing and optimizing customer experience, customer acquisition, retention, conversion, channel and customer cost-of-ownership strategies. inQuba uses diverse data sets, advanced analytics and AI to provide deep insights into customers experiences, journeys and behaviour. Using these insights, the voice-of-the-customer and its proprietary methodology inQuba tests and optimizes the effectiveness of execution, servicing and customer engagement strategies towards ROI goals.

Pros