Refiner vs. Forsta
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Forsta |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 26 | 335 |
| Ease of use | 9.3 | 8.4 |
| Ease of setup | 8.9 | 8.5 |
| Quality of support | 9.2 | 8.4 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 76.923077 | 48.148148 |
| Small Business | 54.2% | 27.8% |
| Mid-Market | 33.3% | 43.4% |
| Enterprise | 12.5% | 28.7% |
| Total page views | 118 | 462 |
| Total LLM citations | 322 | 3,874 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Forsta
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth.
- Ease of Use
- Insights
- Efficiency Improvement
- Customization
- Integrations
- Data Analysis