Refiner vs. dropthought
A side-by-side comparison based on G2 review data.
| Metric | Refiner | dropthought |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 26 | 71 |
| Ease of use | 9.3 | 9.2 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.2 | 9.3 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 76.923077 | 76.056338 |
| Small Business | 54.2% | 16.9% |
| Mid-Market | 33.3% | 74.6% |
| Enterprise | 12.5% | 8.5% |
| Total page views | 118 | 30 |
| Total LLM citations | 322 | 10 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
dropthought
DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices.
- Feedback Management
- Ease of Use
- Customer Feedback
- Helpful
- Review Improvement
- User Interface