Refiner vs. CustomerGauge
A side-by-side comparison based on G2 review data.
| Metric | Refiner | CustomerGauge |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 26 | 50 |
| Ease of use | 9.3 | 8.8 |
| Ease of setup | 8.9 | 8.8 |
| Quality of support | 9.2 | 9.7 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 76.923077 | 86.956522 |
| Small Business | 54.2% | 22.0% |
| Mid-Market | 33.3% | 38.0% |
| Enterprise | 12.5% | 40.0% |
| Total page views | 118 | 384 |
| Total LLM citations | 322 | 1,399 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
CustomerGauge
CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data.