Refiner vs. Clientshare
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Clientshare |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 26 | 102 |
| Ease of use | 9.3 | 9.3 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.2 | 9.7 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 76.923077 | 76.530612 |
| Small Business | 54.2% | 17.6% |
| Mid-Market | 33.3% | 37.3% |
| Enterprise | 12.5% | 45.1% |
| Total page views | 118 | 263 |
| Total LLM citations | 322 | 313 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Clientshare
Clientshare is the fastest growing CX platform for B2B service providers. Used by 1-in-2 of the FTSE 100 and 1-in-3 of the S&P 500, Clientshare helps enterprise suppliers in Logistics, BPO, Facilities Management, Contract Catering and Manufacturing to save time, gain full visibility of their accounts health and retain & grow contracts. Clientshare's platform is designed to help businesses manage and improve their customer relationships through structured business reviews and customer experience tools.
- Ease of Use
- Customer Support
- Helpful
- Engagement
- Easy Access
- Customization