Refiner vs. ClearlyRated
A side-by-side comparison based on G2 review data.
| Metric | Refiner | ClearlyRated |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 26 | 130 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.9 | 9.3 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 76.923077 | 86.046512 |
| Small Business | 54.2% | 25.0% |
| Mid-Market | 33.3% | 62.9% |
| Enterprise | 12.5% | 12.1% |
| Total page views | 118 | 456 |
| Total LLM citations | 322 | 1,609 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
ClearlyRated
Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services.
- Helpful
- Ease of Use
- Customer Support
- Feedback Management
- Customer Feedback
- Client Interaction