Refiner vs. Birdeye
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Birdeye |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 26 | 4,288 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.2 | 9.5 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 76.923077 | 84.183919 |
| Small Business | 54.2% | 46.5% |
| Mid-Market | 33.3% | 34.1% |
| Enterprise | 12.5% | 19.4% |
| Total page views | 118 | 19,539 |
| Total LLM citations | 322 | 127,824 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Birdeye
Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.
- Ease of Use
- Helpful
- Review Management
- Customer Support
- Features
- Reviews