G2 Vendor Directory

Referral Factory vs. goHappy

A side-by-side comparison based on G2 review data.

MetricReferral Factory

by Referral Factory B.V

goHappy

by goHappy Labs

Overall rating4.85.0
Review count19234
Ease of use9.69.8
Ease of setup9.59.7
Quality of support9.79.9
Meets requirements9.49.4
NPS90.052356100
Small Business78.8%6.1%
Mid-Market17.5%27.3%
Enterprise3.7%66.7%
Total page views472352
Total LLM citations2,687564

Referral Factory

Referral Factory is referral marketing software for mid-market companies, enterprise teams and multi-location businesses that need to launch, manage and scale customer referral programs. Marketing and growth teams can run fully white-labelled referral programs without relying on ongoing development resources, while technical teams can connect referral data to existing systems through integrations, APIs and webhooks.

Pros

  • Ease of Use
  • Easy Setup
  • Referral Programs
  • Setup Ease
  • Customer Support
  • Integrations

goHappy

goHappy helps leading employers connect with their frontline workforce via text, with no apps or adoption needed. 98% of our texts are read within 3 minutes, and we currently connect HR teams with over 1,000,000+ frontline workers. Our automation, segmentation, and auto-translation features help HR teams increase productivity and help lower turnover, because a happier frontline leads to a healthier bottom line.

Pros

  • Ease of Use
  • Engagement
  • Helpful
  • Employee Engagement
  • Customer Support
  • Communication