Referral Factory vs. ERIN
A side-by-side comparison based on G2 review data.
| Metric | Referral Factory | ERIN |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 192 | 812 |
| Ease of use | 9.6 | 9.4 |
| Ease of setup | 9.5 | 9.4 |
| Quality of support | 9.7 | 9.3 |
| Meets requirements | 9.4 | 9.4 |
| NPS | 90.052356 | 74.08805 |
| Small Business | 78.8% | 13.8% |
| Mid-Market | 17.5% | 30.0% |
| Enterprise | 3.7% | 56.2% |
| Total page views | 472 | 797 |
| Total LLM citations | 2,687 | 2,127 |
Referral Factory
Referral Factory is referral marketing software for mid-market companies, enterprise teams and multi-location businesses that need to launch, manage and scale customer referral programs. Marketing and growth teams can run fully white-labelled referral programs without relying on ongoing development resources, while technical teams can connect referral data to existing systems through integrations, APIs and webhooks.
- Ease of Use
- Easy Setup
- Referral Programs
- Setup Ease
- Customer Support
- Integrations
ERIN
ERIN is an AI-powered employee referral platform that helps companies hire faster, reduce recruiting costs, and turn their workforce into a high-performing hiring channel. Built for modern talent acquisition teams, ERIN automates the entire referral lifecycle, from employee engagement and candidate submission to eligibility enforcement, payouts, and ROI reporting. No spreadsheets. No manual tracking. No administrative drag.
- Ease of Use
- Referral Tracking
- Referral System
- Simplified Process
- Simple
- Navigation Ease