G2 Vendor Directory

ReferenceEdge vs. Influitive

A side-by-side comparison based on G2 review data.

MetricReferenceEdge

by Point of Reference

Influitive

by Jigsaw Interactive

Overall rating4.64.4
Review count52396
Ease of use8.88.8
Ease of setup8.58.1
Quality of support9.89.3
Meets requirements9.28.8
NPS80.76923167.010309
Small Business3.9%9.4%
Mid-Market21.6%48.6%
Enterprise74.5%42.0%
Total page views364667
Total LLM citations9012,308

ReferenceEdge

ReferenceEdge is a Salesforce-native customer advocacy platform that helps B2B organizations find, engage, and intelligently mobilize customer advocates to support sales, marketing, retention, and growth. ReferenceEdge creates a trusted, centralized foundation for advocate profiles, preferences, availability, activity, customer stories, reference requests, nominations, and program outcomes.

Pros

  • Customer Support
  • Ease of Use
  • Tracking Efficiency
  • Review Management
  • Helpful
  • Integrations

Influitive

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.

Pros

  • Ease of Use
  • Community Engagement
  • Competition Fun
  • Intuitive
  • Engagement
  • Customer Support