G2 Vendor Directory

ReferenceEdge vs. BON Loyalty

A side-by-side comparison based on G2 review data.

MetricReferenceEdge

by Point of Reference

BON Loyalty

by BON Loyalty

Overall rating4.64.8
Review count5260
Ease of use8.89.3
Ease of setup8.59.3
Quality of support9.89.9
Meets requirements9.29.1
NPS80.76923189.655172
Small Business3.9%89.8%
Mid-Market21.6%8.5%
Enterprise74.5%1.7%
Total page views364166
Total LLM citations901328

ReferenceEdge

ReferenceEdge is a Salesforce-native customer advocacy platform that helps B2B organizations find, engage, and intelligently mobilize customer advocates to support sales, marketing, retention, and growth. ReferenceEdge creates a trusted, centralized foundation for advocate profiles, preferences, availability, activity, customer stories, reference requests, nominations, and program outcomes.

Pros

  • Customer Support
  • Ease of Use
  • Tracking Efficiency
  • Review Management
  • Helpful
  • Integrations

BON Loyalty

BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and many more. With our powerful points system, customers can effortlessly earn or redeem points with 18 earning ways and 6 redemption methods including making purchases, special day celebrations, and social media sharing. Additionally, merchants can keep customers more engaged, and foster brand advocacy thanks to our ultimate VIP tiers and Referral Programs.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Setup Ease
  • Features