G2 Vendor Directory

ReferenceEdge vs. Snoball

A side-by-side comparison based on G2 review data.

MetricReferenceEdge

by Point of Reference

Snoball

by Snoball

Overall rating4.64.7
Review count5270
Ease of use8.89.3
Ease of setup8.59.2
Quality of support9.89.3
Meets requirements9.29.1
NPS80.76923172.857143
Small Business3.9%42.0%
Mid-Market21.6%47.8%
Enterprise74.5%10.1%
Total page views364347
Total LLM citations901841

ReferenceEdge

ReferenceEdge is a Salesforce-native customer advocacy platform that helps B2B organizations find, engage, and intelligently mobilize customer advocates to support sales, marketing, retention, and growth. ReferenceEdge creates a trusted, centralized foundation for advocate profiles, preferences, availability, activity, customer stories, reference requests, nominations, and program outcomes.

Pros

  • Customer Support
  • Ease of Use
  • Tracking Efficiency
  • Review Management
  • Helpful
  • Integrations

Snoball

Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments.

Pros

  • Referral Programs
  • Customer Support
  • Time-saving
  • Ease of Use
  • Effective
  • Customer Reviews