G2 Vendor Directory

Refapp vs. HireRight

A side-by-side comparison based on G2 review data.

MetricRefapp

by Talentwise AB

HireRight

by HireRight

Overall rating5.03.9
Review count18196
Ease of use9.88.7
Ease of setup9.78.8
Quality of support9.67.7
Meets requirements9.88.4
NPS10036.666667
Small Business18.8%10.1%
Mid-Market37.5%44.1%
Enterprise43.8%45.7%
Total page views1141,420
Total LLM citations2127,983

Refapp

Digital Reference Checks You Can Trust Manual reference checks are slow, inconsistent, and hard to compare. Refapp turns reference checking into an automated, structured, and candidate-friendly process — without compromising quality. Key features: Science-based questionnaires Research-backed questions designed to predict job performance Automated, integrated workflow Structured data delivered directly into your recruitment process Clear reports & benchmarking Compare candidates objectively and make faster decisions Fraud detection & verification Ensure reference authenticity and reduce

Pros

  • Reliability
  • Security
  • Ease of Use
  • Implementation Ease
  • Reference Checks
  • Customer Support

HireRight

HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring.

Pros

  • Customer Support
  • Ease of Use
  • Background Checks
  • Efficiency
  • Product Quality
  • Time-saving