Refapp vs. HireRight
A side-by-side comparison based on G2 review data.
| Metric | Refapp | HireRight |
|---|---|---|
| Overall rating | 5.0 | 3.9 |
| Review count | 18 | 196 |
| Ease of use | 9.8 | 8.7 |
| Ease of setup | 9.7 | 8.8 |
| Quality of support | 9.6 | 7.7 |
| Meets requirements | 9.8 | 8.4 |
| NPS | 100 | 36.666667 |
| Small Business | 18.8% | 10.1% |
| Mid-Market | 37.5% | 44.1% |
| Enterprise | 43.8% | 45.7% |
| Total page views | 114 | 1,420 |
| Total LLM citations | 212 | 7,983 |
Refapp
Digital Reference Checks You Can Trust Manual reference checks are slow, inconsistent, and hard to compare. Refapp turns reference checking into an automated, structured, and candidate-friendly process — without compromising quality. Key features: Science-based questionnaires Research-backed questions designed to predict job performance Automated, integrated workflow Structured data delivered directly into your recruitment process Clear reports & benchmarking Compare candidates objectively and make faster decisions Fraud detection & verification Ensure reference authenticity and reduce
- Reliability
- Security
- Ease of Use
- Implementation Ease
- Reference Checks
- Customer Support
HireRight
HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring.
- Customer Support
- Ease of Use
- Background Checks
- Efficiency
- Product Quality
- Time-saving