G2 Vendor Directory

Refapp vs. Certn

A side-by-side comparison based on G2 review data.

MetricRefapp

by Talentwise AB

Certn

by Certn

Overall rating5.04.7
Review count18206
Ease of use9.89.7
Ease of setup9.79.7
Quality of support9.69.3
Meets requirements9.89.5
NPS10089.108911
Small Business18.8%46.8%
Mid-Market37.5%42.8%
Enterprise43.8%10.4%
Total page views114650
Total LLM citations2124,013

Refapp

Digital Reference Checks You Can Trust Manual reference checks are slow, inconsistent, and hard to compare. Refapp turns reference checking into an automated, structured, and candidate-friendly process — without compromising quality. Key features: Science-based questionnaires Research-backed questions designed to predict job performance Automated, integrated workflow Structured data delivered directly into your recruitment process Clear reports & benchmarking Compare candidates objectively and make faster decisions Fraud detection & verification Ensure reference authenticity and reduce

Pros

  • Reliability
  • Security
  • Ease of Use
  • Implementation Ease
  • Reference Checks
  • Customer Support

Certn

Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled.

Pros

  • Ease of Use
  • Customer Support
  • Speed
  • Easy Setup
  • Verification Speed
  • Response Time