G2 Vendor Directory

Red Hat Smart Management vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricRed Hat Smart Management

by Red Hat

Remote Monitoring and Management

by Atera

Overall rating4.94.6
Review count331,284
Ease of use9.69.3
Ease of setup9.89.3
Quality of support9.79.1
Meets requirements9.48.9
NPS93.7577.111287
Small Business18.2%55.7%
Mid-Market72.7%30.8%
Enterprise9.1%13.5%
Total page views738,817
Total LLM citations23811

Red Hat Smart Management

Red Hat Smart Management combines the flexible and powerful infrastructure management capabilities of Red Hat Satellite with the simplicity of cloud management services for Red Hat Enterprise Linux. It helps you more securely manage any environment supported by Red Hat Enterprise Linux—from physical machines to hybrid multiclouds.

Pros

    Remote Monitoring and Management

    Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Efficiency
    • Remote Access
    • Monitoring