G2 Vendor Directory

poly vs. RingEX

A side-by-side comparison based on G2 review data.

Metricpoly

by RealConnect

RingEX

by RingCentral

Overall rating4.74.2
Review count111,516
Ease of use9.48.8
Ease of setup8.68.5
Quality of support9.68.3
Meets requirements9.69.0
NPS81.81818248.351648
Small Business54.5%57.9%
Mid-Market45.5%35.1%
Enterprise0.0%7.0%
Total page views726,988
Total LLM citations11316,099

poly

Boardroom brainstorming. Coffeeshop collaborations. Kitchen consultations. See and be seen wherever, whatever, whomever – Poly gives you the confidence, flexibility and edge to command the conversation. And we know it’s not a one size fits all world. We have options to meet your anywhere, everywhere needs.

Pros

    RingEX

    WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Phone Calls
    • Features