G2 Vendor Directory

poly vs. net2phone

A side-by-side comparison based on G2 review data.

Metricpoly

by RealConnect

net2phone

by net2phone

Overall rating4.74.4
Review count11194
Ease of use9.48.9
Ease of setup8.68.6
Quality of support9.68.8
Meets requirements9.68.9
NPS81.81818266.666667
Small Business54.5%79.9%
Mid-Market45.5%17.5%
Enterprise0.0%2.6%
Total page views72766
Total LLM citations1132,926

poly

Boardroom brainstorming. Coffeeshop collaborations. Kitchen consultations. See and be seen wherever, whatever, whomever – Poly gives you the confidence, flexibility and edge to command the conversation. And we know it’s not a one size fits all world. We have options to meet your anywhere, everywhere needs.

Pros

    net2phone

    net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

    Pros

    • Ease of Use
    • Customer Service
    • Customer Support
    • Helpful
    • Simplicity Focus
    • Affordable