G2 Vendor Directory

poly vs. Lark

A side-by-side comparison based on G2 review data.

Metricpoly

by RealConnect

Lark

by Lark Technologies

Overall rating4.74.6
Review count11202
Ease of use9.49.2
Ease of setup8.68.6
Quality of support9.69.1
Meets requirements9.69.4
NPS81.81818273.224044
Small Business54.5%48.7%
Mid-Market45.5%33.8%
Enterprise0.0%17.4%
Total page views722,758
Total LLM citations11324,739

poly

Boardroom brainstorming. Coffeeshop collaborations. Kitchen consultations. See and be seen wherever, whatever, whomever – Poly gives you the confidence, flexibility and edge to command the conversation. And we know it’s not a one size fits all world. We have options to meet your anywhere, everywhere needs.

Pros

    Lark

    Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

    Pros

    • Ease of Use
    • Features
    • Team Collaboration
    • Communication
    • Daily Use
    • All-in-one