G2 Vendor Directory

poly vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

Metricpoly

by RealConnect

Avaya Unified Communications

by Avaya

Overall rating4.74.2
Review count1142
Ease of use9.48.9
Ease of setup8.68.1
Quality of support9.68.7
Meets requirements9.69.2
NPS81.81818244.736842
Small Business54.5%16.7%
Mid-Market45.5%23.8%
Enterprise0.0%59.5%
Total page views72406
Total LLM citations113728

poly

Boardroom brainstorming. Coffeeshop collaborations. Kitchen consultations. See and be seen wherever, whatever, whomever – Poly gives you the confidence, flexibility and edge to command the conversation. And we know it’s not a one size fits all world. We have options to meet your anywhere, everywhere needs.

Pros

    Avaya Unified Communications

    Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

    Pros

    • Ease of Use
    • Video Conferencing
    • Instant Messaging
    • Remote Work
    • VoIP Services
    • Easy Integration