G2 Vendor Directory

poly vs. Avaya IP Office

A side-by-side comparison based on G2 review data.

Metricpoly

by RealConnect

Avaya IP Office

by Avaya

Overall rating4.74.5
Review count1111
Ease of use9.49.0
Ease of setup8.69.1
Quality of support9.68.8
Meets requirements9.69.6
NPS81.81818272.727273
Small Business54.5%9.1%
Mid-Market45.5%63.6%
Enterprise0.0%27.3%
Total page views72158
Total LLM citations113128

poly

Boardroom brainstorming. Coffeeshop collaborations. Kitchen consultations. See and be seen wherever, whatever, whomever – Poly gives you the confidence, flexibility and edge to command the conversation. And we know it’s not a one size fits all world. We have options to meet your anywhere, everywhere needs.

Pros

    Avaya IP Office

    Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

    Pros