G2 Vendor Directory

poly vs. 8x8 Work

A side-by-side comparison based on G2 review data.

Metricpoly

by RealConnect

8x8 Work

by 8x8

Overall rating4.74.2
Review count11942
Ease of use9.48.8
Ease of setup8.68.6
Quality of support9.68.4
Meets requirements9.68.8
NPS81.81818247.123894
Small Business54.5%54.6%
Mid-Market45.5%35.1%
Enterprise0.0%10.3%
Total page views721,840
Total LLM citations1134,153

poly

Boardroom brainstorming. Coffeeshop collaborations. Kitchen consultations. See and be seen wherever, whatever, whomever – Poly gives you the confidence, flexibility and edge to command the conversation. And we know it’s not a one size fits all world. We have options to meet your anywhere, everywhere needs.

Pros

    8x8 Work

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

    Pros

    • Ease of Use
    • Easy Communication
    • Reliability
    • Customer Support
    • Features
    • Simple