Re:amaze vs. Mojo Helpdesk
A side-by-side comparison based on G2 review data.
| Metric | Re:amaze | Mojo Helpdesk |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 140 | 242 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 9.1 | 9.0 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.3 | 8.9 |
| NPS | 75.182482 | 58.723404 |
| Small Business | 80.7% | 29.5% |
| Mid-Market | 17.1% | 55.6% |
| Enterprise | 2.1% | 14.9% |
| Total page views | 751 | 78 |
| Total LLM citations | 2,692 | 523 |
Re:amaze
Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback).
- Flexibility
- Customer Support
Mojo Helpdesk
Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents.